Overview
Salesforce is more than a CRM platform. It is a strategic system that connects customer experience, revenue operations, service delivery, and data intelligence. At Telemerge, we help organisations build Salesforce ecosystems that are tightly aligned with business priorities, user adoption, and long-term growth objectives.
Our Salesforce services are designed for enterprises, scale-ups, and global capability centres that require speed, governance, and flexibility. From advisory and implementation to optimisation and managed support, we ensure Salesforce delivers consistent value across sales, service, marketing, and commerce functions.
Our Salesforce services are designed for enterprises, scale-ups, and global capability centres that require speed, governance, and flexibility. From advisory and implementation to optimisation and managed support, we ensure Salesforce delivers consistent value across sales, service, marketing, and commerce functions.
Our Salesforce Capabilities
Salesforce Advisory and Implementation
We begin with a deep understanding of your business model, customer journeys, and operational goals. Our consultants design Salesforce architectures that are scalable, secure, and aligned with your roadmap.
What we deliver
Service Cloud and Customer Support Solutions
Our Service Cloud solutions enable consistent, efficient, and data-driven customer support
across digital and traditional channels.
Marketing Cloud and Customer Journey Automation
We help marketing teams design personalised, data-led customer journeys that improve engagement and campaign effectiveness at scale.
Experience Cloud Portals
Our Service Cloud solutions enable consistent, efficient, and data-driven customer support
across digital and traditional channels.
Analytics, AI and
Data Insights
We enable leadership teams to make informed decisions using Salesforce analytics, Tableau, and AI-driven
insights.
insights.
Salesforce Managed
Services and CoE Support
We provide ongoing Salesforce support and optimisation through structured managed services and Centre of Excellence models.
What we manage
Why Organisations Choose Telemerge
Why Organisations
Choose Telemerge
Engagement Models
Ready to Grow Your Brand Digitally?
Whether you are launching Salesforce, expanding capabilities, or optimising an existing
implementation, Telemerge helps you achieve consistent business outcomes with clarity
and control.
implementation, Telemerge helps you achieve consistent business outcomes with clarity
and control.